Purchasing/Ordering - Shipping - Taxes
(1) PURCHASING / ORDERING... EASY AS 1-2-3:
We are SLOWLY implementing a Paypal Shopping Cart to our website. Please bare with us as we add additional products to Paypal.
We do NOT ship without prior payment.
- YOU CAN PAY YOUR ORDER THROUGH PAYPAL IMMEDIATELY.
- YOU CAN ALSO EMAIL US YOUR ORDER:
1 - Emailing us your Order is easy.
2 - We will send you a Paypal Payment Invoice that will include price of product, quantity, shipping fee, and applicable Canada or Quebec taxes.
3 - Once your order has been fully paid, your package will be shipped out to you within 3-4 business days (not including weekends or holidays) from date of payment. Your parcel also receive an INTERNATIONAL RMJ paid invoice along with the Paypal paid invoice.
11:00 AM to 4:00 PM - Tuesday to Thursday - Eastern Standard Time.
Orders can also be Faxed to us:
We recommend all credit card payments through Paypal.
Paypal is by far, the safest online payment method on the internet today!
CHEQUES - CANADA ONLY:
We only accept Canadian Personal Cheques.
Cheques must be pre-printed with your name, address, and Registered Canadian Banking Institute.
We also accept Company Cheques from a government registered business.
PAYABLE TO: Renee Matschkal/International RMJ.
If sending a personal cheque - there is a 4-5-BUSINESS DAY bank clearance delay before product is shipped.
MONEY ORDER - CANADA ONLY:
- We accept money orders from any Canadian Registered Banking Institute or Canadian Registered Postal Institution.
If you do NOT wish to continue with your order online or by email - to cancel your order and invoice - please contact us.
We offer a C$12.00 Canada-wide shipping rate to all provinces!
USA/INTERNATIONAL - Regular rates apply.
We are a Canadian company, using Canadian Dollar, and our Paypal Shipping Fees are for Canada and its provinces. All Canadian provinces are taxed the GST/HST for their province, for the province of Quebec will the GST + QST will be charged.
*Some food products are not taxed as they are considered to be exempt.
If you are in the USA you will need a Canadian shipping address to purchase our products.
If you wish to purchase our products, you can email us your order and we will send you a Paypal Payment Invoice. This invoice will include your product(s), quantity, shipping fees, and total amount due in Canadian dollars.. Shipping fees to the USA are through Canada Post/Expedited Parcel/USA - Shipping fees are dependent upon location and weight of your product.
If you pay through PAYPAL, we will adjust and add on the shipping fees to the USA standard for your location.
All taxes at USA customs offices are paid by the customer/purchaser.
*Food items are not sold outside Canada.
We only ship through Canada Post AIR or SURFACE.
- Air Shipping does not offer tracking information on your package unless you take Canada Post/EXPRESS POST.
- Surface (boat) Shipping is the ultimate slowest but cheapest. Surface shipping does not offer tracking information on your package.
Taxes are charged within Canada only - and only on taxable items, some food items are exempt from tax.
Taxes are charged after Product Total and Shipping.
We can arrange for delivery in and around the Chomedey Area (2km radius); with no shipping or delivery charge. You Save!
Quebec orders are charged the GST/TPS-5% (Goods & Service Tax) + the QST/TVQ-9.975% (Quebec Sales Tax).
All Canadian provinces outside the province of Quebec:
The rest of Canada is charged the GST/HST rates - according to your province: